We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
On June 20, 2015, Gunther arrived at Mission Ridge Animal Hospital as a stray with an injured front leg.
To the hospital’s dismay, it was discovered that Gunther had been shot and the bullet was still in his leg surrounded by shattered bone. Unfortunately, amputation was the only option. The hospital’s team agreed to use the OSCAR Fund to help save Gunther.
Gunther’s kind, gentle, and loving demeanour immediately won over the hospital team. Despite his pain, he did not stop purring. As time passed, he recovered and adjusted well to only having three legs.
The hospital tried to adopt him out, but were unable to find him a home. They previously had a cat named Tibby, but she did not enjoy being a clinic cat and found a new home with one of their technicians. Since then, Gunther has taken her place and he loves living at the hospital!
After Gunther recovered, he was allowed to have the run of the kennel area at night. It was closed off from the rest of the hospital by a solid door. One morning, the staff came in to find him on the opposite side. Seems like he had a little party the night before. He chewed open the two most expensive bags of dog food, knocked many items off the desk, and used the plant in the reception area as a litter box.
At first, the staff assumed they had forgotten to lock him up. After a few more occurrences, they discovered that he was very sly and was prying open a ceiling tile in the kennel room and then crawling through “mission impossible” style. He now sleeps in another kennel area where there are no ceiling tiles.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Wednesday, March 18, 2020:
1. We are currently operating a "closed-door" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 780-458-3833. We will take a history of your pet from outside of your car, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday 9:00 am - 5:00 pm Saturdays 9:00 - 2:00 pm and closed on Sundays.
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the clinic. Our staff will bring your order to your car and take payment from your vehicle. We do have our online store available, which can be accessed from our website by clicking the Online Store button.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
6. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.
Your dedicated team at Mission Ridge Animal Hospital