We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
We offer general x-rays and dental x-rays for all the common health problems. Our staff are fully trained and our equipment is regularly maintained to ensure very little exposure to radiation occurs to our patients.
How do you use x-ray and radiology services at your clinic?
We use x-rays to help diagnose many medical problems. These can include broken bones, arthritis, cancers, foreign body ingestion, pneumonia to name a few.
How do you prepare your dog for their x-ray appointment?
There is often no preparation required before taking an x-ray on your dog. Taking an x-ray often just requires them to lie down in a certain position on our x-ray table. Some dogs are highly stressed and may require a sedative in order for them to sit still and allow a proper view to be taken. We commonly sedate dogs to take x-rays of the hips and knees because this requires them to be still for long periods. If a sedative is recommended, then we request that your dog is fasted for 8-12 hours prior to their appointment, as sedation medications can cause nausea.
How much do dog x-ray examinations cost?
Every health issue and patient is different and requires a specific set of x-ray views to help diagnose the problems. An estimate will be provided prior to taking any x-rays to ensure our clients are aware of the costs.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Wednesday, March 18, 2020:
1. We are currently operating a "closed-door" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 780-458-3833. We will take a history of your pet from outside of your car, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday 9:00 am - 5:00 pm Saturdays 9:00 - 2:00 pm and closed on Sundays.
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the clinic. Our staff will bring your order to your car and take payment from your vehicle. We do have our online store available, which can be accessed from our website by clicking the Online Store button.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
6. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.
Your dedicated team at Mission Ridge Animal Hospital