Blog - Tag

Last updated: July 8, 2020

Dear Clients,

With recent changes to restrictions on businesses, we are pleased to advise that effective Monday, July 13, 2020 we have made some important updates to our operating policies.

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY

This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!

2. SAFETY MEASURES TO KEEP EVERYONE SAFE

• Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 780.458.3833. We will take a history of your pet from outside of your car, if you choose to, we will then allow 1 family member with a mask per appointment in the clinic. Once inside you will be directed to an exam room. We have put special measures in place to keep you, your pets and our staff safe.
• Continue the use of credit cards as the preferred payment method.
• Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".

3. ONLINE CONSULTATIONS ARE AVAILABLE

If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

4. NEW PET OWNERS

Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.

5. OPERATING HOURS

We are OPEN with the following hours:

- Monday to Friday: 9:00 am - 5:00 pm
- Saturday: 9:00 am - 2:00 pm
- Sunday: CLOSED

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

Your dedicated team at Mission Ridge Animal Hospital