We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

780.458.3833

Dr. Milton Ness Teddy Bear Hospital

The Edmonton Valley Zoo has been participating in Dream Night since 2008. In partnership with the Stollery Children’s Hospital, the Edmonton Valley Zoo hosts over 2000 participants every year.

Over 700 stuffed animals are given away to deserving children. Before his passing in 2014 Dr. Milton Ness (The Zoo Veterinarian) had the idea of opening a Teddy Bear Hospital in conjunction with Dreamnight. EASAV made the idea come to life, and The Dr. Milton Ness Teddy bear Hospital was born.

All children are invited to bring out their injured or worn out Teddy bears for triage, diagnostic tests, and minor or surgical repairs. Stuffed animals are set up at different stations, and children can dress up as a Veterinarian and pretend to do surgical procedures, teeth cleaning and lots of other fun things. All children go home with a new stuffed animal they have adopted.

The team at Mission Ridge Animal have been proud to help with donating supplies for the hospital, collecting teddy bear donations, and having team members volunteer.

We are happy to say we will be participating again this year and encourage all who can to donate to this wonderful evening. We can’t wait to see the smiles on the children’s faces.

If you would like to help in any way, please contact Mission Ridge Animal Hospital reception at 780-458-3833. The event will be on Friday, June 7.

Click here to read more about the event.

Written by: Debra Briton, RVT

Category:

Blog

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Wednesday, March 18, 2020:

1. We are currently operating a "closed-door" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 780-458-3833. We will take a history of your pet from outside of your car, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday 9:00 am - 5:00 pm Saturdays 9:00 - 2:00 pm and closed on Sundays.

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the clinic. Our staff will bring your order to your car and take payment from your vehicle. We do have our online store available, which can be accessed from our website by clicking the Online Store button.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

Your dedicated team at Mission Ridge Animal Hospital