We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
1. How is my pet’s body condition and weight? Even being overweight by a few pounds can lead to significant health problems later in life such as diabetes & joint disease. Studies have shown that animals in lean body condition live longer. The earlier in life you are aware of your pet’s body condition the healthier they will be.
2. What should I feed my pet and why? There are so many diets out there and they all claim to be the next best thing. This is very important topic that can help prevent diseases as your pet ages. There is also a lot of information on the internet, in pet stores, and from breeders and friends that can be confusing to sort out. Talking to a veterinarian can help you sort out what is fact and fiction about pet diets
3. What diseases can be transmitted from pets to humans? We are fortunate to have fewer infectious diseases in Alberta than other parts. However there are still some parasitic, bacterial and fungal infections that dogs and cats carry that they can pass on to humans. Children, elderly and people that are immunosuppressed can be especially at risk. Regular deworming treatments can eliminate a lot of these risks
4. Are my pet’s teeth important? Dental disease is one of the number one things that veterinarians see in dogs and cats. It can cause pain and discomfort and a foul smell from the mouth. It can affect internal organs and cause your dog or cat to age faster than they should. There are many preventative things you can do starting early in life but it is never too late to address your pet’s teeth issues in some
5. What are safe things for my pets to chew on or play with? There are so many varieties of toys to play with or chew on but not all of them are good for our pets even if they really enjoy them. Many can cause fractured teeth, intestinal obstructions, diarrhea etc.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Wednesday, March 18, 2020:
1. We are currently operating a "closed-door" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 780-458-3833. We will take a history of your pet from outside of your car, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday 9:00 am - 5:00 pm Saturdays 9:00 - 2:00 pm and closed on Sundays.
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the clinic. Our staff will bring your order to your car and take payment from your vehicle.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
6. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.
Your dedicated team at Mission Ridge Animal Hospital