We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Worms are everywhere! Sure there is your garden variety earthworms. These are nothing to worry about. The concern for your dog’s health are roundworms (Toxocara sp). These worms are parasites that live in the intestines of many carnivores (dogs, cats, wild animals).
With the early spring we are experiencing here in Alberta, ticks may be emerging early than is typical (mid-April to mid-August is peak tick season). Ticks emerge in the spring from either leaf litter (3 host tick) or fall off of a host such as moose (1 host tick). The ticks crawl up blades of […]
Sometimes when it comes to our animals we often think with our hearts and not our heads, which is very easy to do when it comes to pet ownership. Anyone who has ever loved an animal has certainly been faced with the question of should I or shouldn’t I adopt that special creature right in […]
General Information Fleas are one of the most common external parasites of companion animals. Flea control can be a real challenge for Veterinarians and pet owners because the adult fleas cause the clinical signs, yet the majority of the flea population (eggs, pupae, and larvae) are to be found off the pet in and around […]
Otodectes cynotis (ear mite) is the most common mange mite in cats and dogs, and most often seen in cats. They are tiny white parasites that live in the ear canal, and can drive your pet crazy! They are highly contagious and can infest whole litters of puppies and kittens. When a pet is diagnosed […]
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Wednesday, March 18, 2020:
1. We are currently operating a "closed-door" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 780-458-3833. We will take a history of your pet from outside of your car, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday 9:00 am - 5:00 pm Saturdays 9:00 - 2:00 pm and closed on Sundays.
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the clinic. Our staff will bring your order to your car and take payment from your vehicle.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
6. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.
Your dedicated team at Mission Ridge Animal Hospital